Support Center

How can we help you today?

Connect with our team to resolve queries, report booking problems, or explore provider partnership workflows.

Booking Support

Need assistance with ongoing orders, refunds, cancellations, or rescheduling?

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Become a Partner

Want to scale your business, manage listings, or set up provider commission payouts?

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Trust & Safety

Report policy violations, query escrow rules, or verify provider background standards.

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Get in touch

Direct Helpdesk

Average response: 8 minutes

Direct Call

+91 63016 14932

WhatsApp Chat

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Official Support

contact@prohive.com

Support Availability

Chat & phone lines are staffed Mon-Sat, 9:00 AM - 6:00 PM IST. Tickets opened outside these hours are checked first thing in the morning.

HQ Location

Visit Our Office

Physical Address

Kondapur Main Road, Sri Sarath Willow Block,
Hyderabad, TS, India

Transit Guidelines

Located 10 minutes walk from Hitech City Metro Station. Visitor parking slots are available inside the gate.